Teamwork Desk 2.0.0

The Teamwork Desk helpdesk app provides the essential tools to support customers effectively irrespective of your location or the time of day. This app allows you to monitor customer activity, create and manage tickets remotely, ensuring seamless customer service on-the-go.

Key Features:

• Access your help desk dashboard anytime, anywhere
• Create new tickets and respond to existing ones from any location
• Easily prioritize, update, and manage requests in bulk
• Collaborate with your team by adding private notes to tickets
• Review and approve agent replies during training
• Track time logs for all responses
• Efficiently search through tickets
• Manage agents, customers, and company profiles
• Create tasks directly within the linked Teamwork Projects platform

If you have any queries or require assistance, please click on the App Support link below for prompt help and guidance.

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